Posted in: Tattle, Technology

How did Virgin Media manage to lose my email account?

It was all there on Saturday and gone by Monday without any warning

In late April my email account, which has been my main one for 20-plus years, disappeared. I used it on a Saturday but on Monday I could no longer log in and have been unable to do so ever since. Imagine all the links and contacts I have lost.

Despite spending, in total, a whole day on the phone to Virgin Media, and talking to a large number of people, no one has been able to resolve the matter. Can it really be that in 2020, an email account can just be “disappeared” by a provider without warning?

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